Thursday, November 09, 2006

QVC: An Excellent Company

On October 25, I placed an order on QVC. I got an email saying it had shipped on October 27, but I never got it. Today I finally got around to checking online and found that it was marked delivered by UPS on November 2 at 6:57 P.M. That is sooooooo not true! I called QVC and with NO QUESTIONS ASKED, they issued a replacement to be delivered on or about November 14th. In the past, if I was not home, they just left the package at the front door, which is perfectly safe to do here. I checked every day and it was never there. I love not having to hassle with customer service!!

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