It apparently takes a freakin' act of Congress to cancel the Shreveport Times. I have been trying for about two weeks now. Finally contacted customer service since they don't have any way to cancel online. They do, however, have lots of OTHER things I could have done...like pay my bill or have my paper stopped while I go on vacation. I went round and round with customer se
rvice who insists on charging me $8.15 for the first 10 days of September. I told them I wasn't going to pay it because it wasn't my fault that no one would cancel my subscription. I was told I had to snail mail a copy of my last bill and write a cancellation notice. Well, I sucked it up and did that this morning and included the $8.15. Now I'm wishing I would have sent it in pennies!!!! I just want this ordeal OVER! I also told them in my letter of cancellation that because it was so difficult to cancel that I would never re-subscribe even if it ever became a paper worth reading.
