I hate incompetence!

Once again my Dell laptop was not shipped on 8/28 as I was told. The new ship date is 9/5, but I am losing faith that the deadline will be met. None of the people, according to the message boards, got their computer shipped on 8/28 as promised. This is just one huge mess and those morons are still accepting new orders that they know they can't fill. It's also very annoying that every customer service rep has majorly broken English. I have managed to get a $50 compensation....or at least that's what he said. I'll believe that when I see it as well. If I didn't want that PINK computer so badly, I would cancel. I'm such a DORK!