I have ranted about this before, but nothing ruffles my feathers more. I have spent two days trying to straighten out a mistake made by an employee of Farmer's Insurance. I pay my bills using epay from my bank. My last payment in January got credited to some else's account at Farmer's. All the info from my end was correct. When I got my bill yesterday, it showed that I didn't pay last month. I immediately got on line because, yes, that indeed could happen, but it didn't!!! I had to print out the proof that I paid and take it to my local office so they could fax it to the moron's who goofed up!!! It's always something!!!!
No comments:
Post a Comment